Straightforward pricing, per location
Provisional V1 pricing. Every plan includes private feedback capture and Customer Recovery — the parts that actually save a customer.
No card is collected anywhere in the product today. Pricing is confirmed with our team and invoiced directly, and plan rates may change before general availability.
Starter
$79per location / month
Everything a single location needs to capture feedback and recover unhappy customers.
- Branded feedback page
- Feedback link and QR code
- Private feedback capture
- Customer Recovery cases
- Basic reporting
Most popular
Growth
$129per location / month
For teams working recovery cases together and actively growing reviews.
- Everything in Starter
- Multi-user workflow and assignment
- AI-assisted response drafts
- Enhanced reporting
- Priority support
Multi-location
Contact salescustom
Centralized oversight for operators running several locations.
- Centralized oversight across locations
- Location-level reporting
- Managed onboarding
Not included in V1
So there are no surprises, these are not part of the product today:
- • SMS campaigns and SMS delivery
- • POS or booking-system integrations
- • Google Business Profile automation or automatic review posting
- • Listings management and competitor tracking
AI response drafting is assistive: it drafts, a person edits and approves. ReputationOSHQ does not post to review sites on your behalf.